The delivery time of the package once it has left our facilities is 3 to 5 days.

Delivery, shipping times and costs vary depending on certain circumstances.

Currently our transport agencies are GLS for international shipments, leading companies in the private sector for express shipments. The delivery time of the package once it has left our facilities is 3 to 5 days.

Not at the beginning. The order will be sent when all the products of the same are available, with certain exceptions, which we have to review closely.

For the moment, shipments to the Canary Islands, Ceuta and Melilla are deactivated due to incidents caused by customs services.

We currently ship to Spain, France, Holland, Portugal, Italy and Germany.

For any questions or queries about your order, you can contact us through the contact form, specifying the order number and the query you want to make.

Keep in mind that in periods of sales or promotions, delivery times may be longer.

You can also communicate with our team through social networks or WhatsApp chat that you can find on the website itself.

If you have received a defective or wrong item, Caramerlito will take care of the collection or exchange procedure.

To process this procedure, review the returns section and contact us so we can help you.